Services

The FIFA Fan Fest™ is a Free Wi-Fi Internet zone (FAN_FREE_WIFI). To get an access to the Wi-Fi, receive a key via SMS at your first connection.

If you are visiting the Fan Fest with kids, be sure to come up to the Fan Fest information point. At the information point you will receive a special wristband for the kid indicating the child's name and the telephone number of parents or accompanying persons in case a child gets lost.

The Lost and Found point is located at the Fan Fest venue near the information point. In the event of loss or finding of an item, please address to the Lost and Found service. Please note that you will need to fill out forms at the Information point.
Prohibited items

The smoking area equipped according to the fire safety regulations is located within the territory of the Fan Fest.

To ensure the comfortable environment and accommodation of physically challenged people, a special area with a hard surface podium will be installed at the stadium. Dedicated routes for an easier transportation within the Fan Fest territory are developed.

To ensure the most comfortable experience for physically challenged people at the territory of the Fan Fest, please send a request for visiting the FIFA Fan Fest™ to the email p.ermolina@dspkazan.com